Please go to our Contacts page if you are
an existing customer but do not have your
username or password yet...
Custom PC Quoter
Click here to create a quote for your custom-built PC.
What we offer to our Customers
The Computer Chap.Com offers a number of high quality services for home-based PCs. All of our experienced engineers are trained to the highest standards in the industry to ensure that you receive only the best attention for your computer. All problems are solved via friendly face-to-face communication - no complex technical jargon involved! We can even accommodate you if there's anything that you require which we do not normally provide. Our main services are outlined below...
Spyware & Virus Issues One of the most common problems today with easy access to the Internet for every household is spyware and virus infections. Usually drastic measures are required such as reformatting your hard disk to ensure that all infections are eradicated. Many people may offer you a cheap alternative telling you that a simple scan and clean is all that is required but this statement could not be further from the truth! Any work that you may have can be backed up prior to this essential step. Given that this process can take up to three hours, many would think that it is an expensive task. The Computer Chap.Com offers this service at a cheap fixed cost whilst ensuring that you get the best service possible. We can even provide an anti-virus and anti-spyware solution in one single package once this process has been completed to make sure that you are safeguarded in the future.
Wireless Networks Most would believe that setting up a wireless network is an easy process. What isn't realised however is that there are many settings which play an important role in this process. We can make sure that your router is configured to maximise the speed of your Broadband connection by configuring the timing settings available. Once we have done this we will ensure that all broadcast settings are configured to maximise your router's signal and minimise dropouts. Finally, we will then enable the maximum possible security for your network to guarantee that no neighbours can steal the precious bandwidth that you are paying for. We are usually able to complete all of the above within the first half hour, ensuring that this process is economical for you.
Hardware Faults Due to the complexity of modern computer components, there are many areas inside a PC that could potentially go wrong. Our experienced engineers are fully trained to pick up the symptoms of a component failure by troubleshooting, and a process of elimination. We communicate with you using non-technical language and have the ability of explaining problems and what needs to be done to rectify them in layman's terms.
Internet Connection Issues If you are experiencing problems with your Internet connection, or you may even be struggling to get online in the first place, The Computer Chap.Com has a large amount of experience in dealing with Internet connectivity problems. Whether it's speed issues with your Broadband connection, or dropouts for no logical reason, we can assess and rectify your issues with the majority only taking up to half an hour to solve which in turn means that we keep the cost low for you.
Custom-built PCs Whether you are looking for an economical solution for your computing needs, or you are a hardcore gamer wanting an all-singing, all-dancing, no expense spared state-of-the-art dream machine, The Computer Chap.Com can meet your needs. Using only the best components from reliable sources in the industry, we will ensure that your custom-built PC will last you for years to come. You can simply use our quotation tool by clicking on the 'Quote Me' button to the left to find out how much your new computer would cost. If you are unsure about what you need, why not phone us using the telephone number below so that one of our friendly operators can assist you.
